Adventures in customer service (Part 3) — American Express
Part 1 and Part 2 What are you wearing, American boy? I knew he wasn’t in America. His training in Midwestern Accent was good, but not good enough to fool a guy from the...
Monthly Archive: January 2009
Adventures in customer service (Part 2) — Delta Airlines
If you missed it, here’s Part 1 Do not pass Go, do not collect $200 If you had sat through Lakeview Terrance on a 10-hour flight, you would’ve probably been a little absentminded, too....
Adventures in customer service (Part 1)
I like to produce as much as I like to consume. I think it has something to do with my heretofore unstated need for validation and affection. My insurance doesn’t pay for therapy, so...
Monkey Chef Otis
When I’m on the road, cooking is among the top five things I miss. I’m no chef, nor do I want to be. I’m also not the best cook in the world, but I...
Otis miscellany
As most of you know, I’m not a meme guy. As most of you also know, I like talking about myself. So, a meme that asks me to talk about myself invites an embarrassing...
Northern man
(Atlanta, GA)–About 12 hours ago, there were four of us in the speeding van. A rock music photographer turned poker shooter sat in front of me in the middle seat. Beside him was a...
Addled
(Vina del Mar, Chile)–It’s 6am and a dog is barking. There is no reason I can figure that a stray mutt would be outside my hotel window, but there he is. Valparaiso sits on...
From chilly to Chile
(Greenville-Spartanburg International Airport)–There will come a time, I’m sure, when someone will ask, “So where were you when Barack Obama was elected President of the United States?” I will answer, “San Jose, Costa Rica.”...
The Best of BoCoMo live music 2008
Somewhere in the neighborhood of 17 years ago, I met a guy named Aaron. He was one of–if not the very first–person I spoke to on the University of Missouri college campus. He was...
Blotter
This is a busy month for me and I don’t have quite as much time for free writing as usual. Here are a couple of things that bear a quick mention. Fiance shot? Pick...
The voice behind the Charity Worley 911 call
Linda Casey is in agony. She’s been that way for nearly a month and she can’t bear to listen to her own pain. She’s tried so many times, but has made it all the...
Bahamian rhapsody
(Nassau, Bahamas)–My cab driver from Paradise Island drove a coffee can with wheels and a squeaky horn. He careened around the corners in the Bahamian slums and drove like I was late for the...
Double dipping, as explained by Joe Henfield
(Paradise Island, Bahamas) — You have to imagine the thick Bahamian accent and a guy who looks a little like Jim Brown. That’s Joe Henfield, a private limo driver in Nassau. He doesn’t have...
Year five
(Greenville-Spartanburg International Airport)–I was nervous at this time in 2005. I’d been asked to spend a week in the Bahamas writing about poker. I’d been asked by people that I held in such high...